Customer Care Executive
Full time @Muthoot Finance posted 11 months ago Shortlist Email JobJob Detail
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Industry Banking
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Work mode Work from office
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Role Category Customer Success, Service & Operations - Other
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Experience upto 3 years
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Qualifications Any Graduate
Job Description
Muthoot Finance Ltd is a Flagship Company of the MUTHOOT GROUP having 20+ Business Division & a network of 6200+ Branches Spread across India is Inviting applications for the Graduate Freshers Position for the Upcoming Branches Across New Branches Across Bangalore Urban & Rural Location & Other Districts around Districts Covering – Bangalore,Kanakapura,Magadi,Ramanagar,Bidadi Around Locations Many More…..
1) Position : Customer Care Executive (Female Freshers & Experienced Only)
Job Description:
l Ensure Cross selling of product as per the target in the Branch
l Lead Generation for cross sell product at Branch and ensure the conversion.
l Coordinate with different product managers for closure.
l Supervising day-to-day operations in the customer service department.
l Responding to customer service issues in a timely manner.
l Creating effective customer service procedures, policies, and standards.
l The MIS report to RO and ensure the targets are met .
l Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
l Maintaining accurate records and documenting all customer service activities and discussions.
l Assessing service statistics and preparing detailed reports on your findings.
l Hiring and training new customer care Executive
l Staying informed on the latest industry techniques and methods.
Requirement:
l Bachelors degree
l Any Freshers or Experienced 06 Months -2.0 years of proven experience in a customer service position in BFSI, Banking Sales.
l Proficiency in Microsoft Office and customer service software.
l Good written and verbal communication skills.
l Good understanding of management practices and techniques.
l Excellent leadership and interpersonal skills
l Salary Best in Industry
Interested Candidate Kindly share the Updated Profile to or Wats app HR Manager Prakash.B 8310610053(Strictly No Calls) OR Meet HR Bharath 6304788793 Mail Recrutmentblr3@muthootgroup.com
New Branch Vacancy Location:* ACROSS BANGALORE – TAVEREKERE BANGALORE – JP NAGAR 7TH PHASE BANGALORE – HONGASANDRA BANGALORE – KENGERI BUS STAND BANGALORE – UTTARAHALLI ROAD BANGALORE – MARIYAPPANAPALAYA JIGANI – INDUSTRIAL AREA PHASE I (KA) BANGALORE – BILEKHAHALLI BANGALORE – AREKERE BANGALORE – JP NAGAR 1ST PHASE BANGALORE – DEVARACHIKKANAHALLI BANGALORE – WILSON GARDEN BANGALORE – GOTTIGERE BANGALORE – GANDHI BAZAR BANGALORE-COTTONPET MAIN ROAD BANGALORE – CHANNASANDRA, KENGERI MAIN ROAD BANGALORE – JC ROAD BANGALORE – PADARAYANAPURA MYSORE RD BANGALORE – BEGUR MAGADI – (KA) BANGALORE – VASANTHAPURA MAIN ROAD BANGALORE – CHAMRAJPET 5TH MAIN BANGALORE – BANNEERGHATTA BANGALORE – HARAPANAHALLI KODIHALLI – KA KUDUR TOWN – KA CHAMARAJPET – JJR NAGAR
Walk-in -& Walk-out with offer letter @Below interview address Given Below ON Every Monday & Wednesday & Friday 2023 ,10am To 5pm
MUTHOOT FINANCE LTD REGIONAL OFFICE-3 NO1- 22, FIRST FLOOR 27TH CROSS, 7TH BLOCK JAYANAGAR, BANGALORE-560082 Reach and Contact HR Rajesh or Bharath Meet HR Bharath 6304788793
Google Map Location :https://maps.app.goo.gl/6DZ7P2HkqJ2poqDL6
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